Check out these 6 critical questions to ask before hiring a cleaning service:
Will employees or independent contractors clean my home?
What does your pre-employment screening consist of? Do you perform criminal background checks on all employees?
Who will be cleaning my house? One person? A team? Is there a trained team leader or manager onsite at all times?
How do you train your employees? Do you have a formal training program?
Do you provide a satisfaction guarantee with your services?
What is or is not included in my cleaning price?
Frequently Asked Questions
Why should I hire Helping Hands instead of any other company or individual?
Who provides the cleaning products and equipment?
How many people do you send to my home?
How do you monitor quality?
What type of training do your workers receive?
Do I need to be home?
How will you get into my home?
If I give you a key, how will it be protected?
What about pets?
Is there anything I need to do before the cleaning?
What if something is missed or not cleaned properly?
What if something gets damaged during the cleaning process?
What about “special requests?”
Do you clean windows?
Do you clean carpets?
What don’t you do?
Should I tip the workers for a job well done?
Can I hire your service provider directly?
Will employees or independent contractors clean my home?
What does your pre-employment screening consist of? Do you perform criminal background checks on all employees?
Who will be cleaning my house? One person? A team? Is there a trained team leader or manager onsite at all times?
How do you train your employees? Do you have a formal training program?
Do you provide a satisfaction guarantee with your services?
What is or is not included in my cleaning price?
Frequently Asked Questions
Why should I hire Helping Hands instead of any other company or individual?
Who provides the cleaning products and equipment?
How many people do you send to my home?
How do you monitor quality?
What type of training do your workers receive?
Do I need to be home?
How will you get into my home?
If I give you a key, how will it be protected?
What about pets?
Is there anything I need to do before the cleaning?
What if something is missed or not cleaned properly?
What if something gets damaged during the cleaning process?
What about “special requests?”
Do you clean windows?
Do you clean carpets?
What don’t you do?
Should I tip the workers for a job well done?
Can I hire your service provider directly?
General
is Life maid simple a franchise?
are you insured / bonded?
DO I NEED TO SIGN A CONTRACT?
Pricing & Billing
how much do you charge?
Will the price always be the same?
How is payment handled?
Why is the first time you clean my home priced higher?
Scheduling
What hours do you clean and can I pick the day I would like?
How do I get regular service started?
What if I want to cancel a scheduled service?
What if my cleaning falls on a holiday?
Cleaning
MAIN OFFICELife Maid Simple
1027 Waterman Ave, East Providence, RI 02914 RI SOUTH LOCATIONLife Maid Simple
2843 South County Trail Suite 122 East Greenwich, RI 02818 |
OFFICE HoursM-F: 8am - 4:30pm
|
RI & MA SERVICE AREA:
RHODE ISLAND: Barrington, Central Falls, Cranston, Coventry, Cumberland, East Greenwich, East Providence, Exeter, Greenville, Johnston, Kingston, Lincoln, Narragansett, North Kingstown, North Providence, North Smithfield, Pawtucket, Providence, Richmond, Riverside, Rumford, Scituate, South Kingstown, Smithfield, Wakefield, Warren, Warwick, West Greenwich, West Warwick, Woonsocket. MASSACHUSETTS: Attleboro, North Attleboro, Rehoboth, Seekonk, South Attleboro, Swansea.