Insurance, General Liability, Bonding & Tax Reporting: We carry a $1,000,000 liability insurance policy and a $10,000 fidelity bond. In addition, we hereby attest to our customers that Life Maid Simple collects and reports all employer‐required taxes for the maid services to local, state and federal agencies…protecting you from IRS tax‐liability with respect to income the maids receive. All cleaners are covered by State workers compensation insurance for any injuries occurring inside or outside of your home.
Damage or Breakage: Our cleaners exercise reasonable care when cleaning your home. We are not liable for damage that is caused by “normal wear and tear”, improper installation of an item in your home, or artwork, collectables or family heirlooms valued over $200 and not disclosed during the setup process. If you have valuables or heirlooms; etc. it may be helpful to keep them secured or put away to avoid any accidents. These items include but are not limited to the following examples: carpet & rug snags, broken blinds, improperly hung pictures/decorations/mirrors, artwork, collectables, family heirlooms and valuables over $200, and sensitive surfaces (all surfaces, such as marble, granite, hardwood floors, etc., are assumed sealed and ready to clean without causing harm).
"Do not touch items". If you have items you prefer we not clean or handle, please call or email the office and we will arrange to avoid those items.
LMS is not responsible for damages caused due to special instructions/procedures required by client such as excessive mopping of wood floors, wiping walls, woodwork with chemicals, scrubbing stone work, etc. If we are specifically requested to dust/clean inside of a hutch/china cabinet, dust any computer equipment or wash dishes, client agrees to not hold Life Maid Simple or any of its employees responsible for damage to any article or component.
In the event of an accident. Regrettably, though not common, from time to time something may get broken. Our employees are instructed to call our office at once if anything is broken, and to leave you a note advising you. In the event an item is damaged or broken, we reserve the option to repair or replace the item. A detailed dollar value amount of “one-of-a-kind” items must be demonstrated in order to determine a correct value.
For safety / possibility of damage / efficiency reasons we will NOT: move of any large furniture or heavy items over 30lbs, use ladders higher than 3 feet, step on kitchen counters to clean the top of cabinets, work on the outside of your home, wash large areas of floors by hand, empty cat litter boxes, clean up pet feces, body fluids or excretions, empty diaper pails, or allow access to unknown people (please don’t rely on our cleaning teams to let in workmen / sign for mail). We won't clean: barefoot, unfinished rooms (other than sweeping the floor), homes that have been infested with bed bugs or lice, inside of curio cabinets, fireplaces, outside of windows that do not flip forward or outside of larger than standard size windows (40"W x 60"H) or inside of toilets without a proper toilet brush.We do not do laundry or ironing or reorganize closets (we only clean the bottom of closet floors).